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Si vous avez un problème ou une question qui nécessite une assistance immédiate, vous pouvez cliquer sur le bouton ci-dessous pour discuter en direct avec un représentant du service client.
Veuillez prévoir 06 à 12 jours ouvrables à compter de la date de retour de votre colis pour qu'un remboursement soit effectué.
Shipping and Returns
1. Shipping for US Customers
Retail gear and apparel: Orders leave our warehouse within 1-3 business days. From our Los Angeles warehouse, total delivery usually takes 3-5 business days. From our International warehouse, usually 10-14 business days.
Custom orders and large equipment: Such as rings, cages, floor mats, custom gear and apparel, are typically shipped from our International warehouse, and are subject to different shipping lead times based on order details.
Portable Boxing Ring: Ships from our International warehouse, typically 10-14 business days.
2. Shipping for International Customers
Retail gear and apparel: Orders ship from our International warehouse and usually take 10-14 business days
Custom orders and large equipment: Such as rings, cages, floor mats, custom gear and apparel, are shipped from our International warehouse, and are subject to different shipping lead times based on order details.
Portable Boxing Ring: Ships from our International warehouse, typically 10-14 business days. Variable depending on your location. Contact us for a more exact shipping estimate.
3. Return for US Customers
Defective or damaged items. If a product arrives damaged or has a manufacturing defect, contact us at info@fightbro.com within 10 days of delivery. We will resolve it regardless of your location or the product type.
Retail gear and apparel: returnable within 10 days of delivery. Items must be unused and in their original packaging. Return shipping is paid by the customer.
Custom orders and large equipment: Such as rings, cages, floor mats, custom gear and apparel, are made to order and cannot be returned once production of order begins.
Portable Boxing Ring: returnable within 10 days of delivery. Items must be unused and in their original packaging. Return shipping is paid by the customer, and a 15% restocking fee applies.
4. Return for International Customers
Defective or damaged items. If a product arrives damaged or has a manufacturing defect, contact us at info@fightbro.com within 10 days of delivery. We will resolve it regardless of your location or the product type.
Otherwise, orders shipped internationally cannot be returned.
5. How to Start a Return
Email info@fightbro.com with your order number to request return approval. Returns received without prior approval cannot be processed.
Informations sur les achats
1. Pellentesque habitant morbi tristique senectus et netus ?
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2. Combien coûte l'expédition et combien de temps cela prendra-t-il ?
Le moyen idéal pour savourer du thé infusé sur des fruits à portée de main à identifier. Duis autem vel eum iriure dolor in hendrerit vulputate velit esse molestie conséquat, vel illum dolore eu feugiat nulla facilisis. Pour moi, la partie la plus importante de l’amélioration de la photographie a été de la partager. Lorem ipsum dolor sit amet, consectetur adipisicing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat.
3. Combien de temps faudra-t-il pour recevoir mon colis ?
Le moyen idéal pour savourer du thé infusé sur des fruits à portée de main à identifier. Duis autem vel eum iriure dolor in hendrerit vulputate velit esse molestie conséquat, vel illum dolore eu feugiat nulla facilisis. Pour moi, la partie la plus importante de l’amélioration de la photographie a été de la partager. Lorem ipsum dolor sit amet, consectetur adipisicing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat.
4. Le branding est-il simplement un moyen plus efficace de vendre des choses ?
Le moyen idéal pour savourer du thé infusé sur des fruits à portée de main à identifier. Duis autem vel eum iriure dolor in hendrerit vulputate velit esse molestie conséquat, vel illum dolore eu feugiat nulla facilisis. Pour moi, la partie la plus importante de l’amélioration de la photographie a été de la partager. Lorem ipsum dolor sit amet, consectetur adipisicing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat.
5. Do you ship internationally?
Yes. At checkout, you’ll see a list of available countries when entering your shipping address. If your country does not appear, please email us at info@fightbro.com with your address and the items you’re interested in, and we’ll assist you with a manual order.
6. Will there be customs or duties for international orders?
No. All retail orders are shipped with customs fees and duties included, unless communicated separately.
7. What is your return and refund policy?
See the Shipping and Returns section at the top of this page for full details by product type and location.
8. Where can I find the size chart for clothing and gear?
You can find detailed size charts on each product page. If you're between sizes or unsure, feel free to contact us before ordering.
Informations de paiement
1. Pellentesque habitant morbi tristique senectus et netus ?
Le moyen idéal pour savourer du thé infusé sur des fruits à portée de main à identifier. Duis autem vel eum iriure dolor in hendrerit vulputate velit esse molestie conséquat, vel illum dolore eu feugiat nulla facilisis. Pour moi, la partie la plus importante de l’amélioration de la photographie a été de la partager. Lorem ipsum dolor sit amet, consectetur adipisicing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat.
2. Combien coûte l'expédition et combien de temps cela prendra-t-il ?
Le moyen idéal pour savourer du thé infusé sur des fruits à portée de main à identifier. Duis autem vel eum iriure dolor in hendrerit vulputate velit esse molestie conséquat, vel illum dolore eu feugiat nulla facilisis. Pour moi, la partie la plus importante de l’amélioration de la photographie a été de la partager. Lorem ipsum dolor sit amet, consectetur adipisicing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat.
3. Combien de temps faudra-t-il pour recevoir mon colis ?
Lorem ipsum dolor sit amet consetur adipisicing elit, sed do eiusmod tempor incididunt ut labore et dolore.
4. Le branding est-il simplement un moyen plus efficace de vendre des choses ?
Le moyen idéal pour savourer du thé infusé sur des fruits à portée de main à identifier. Duis autem vel eum iriure dolor in hendrerit vulputate velit esse molestie conséquat, vel illum dolore eu feugiat nulla facilisis. Pour moi, la partie la plus importante de l’amélioration de la photographie a été de la partager. Lorem ipsum dolor sit amet, consectetur adipisicing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat.
5. Where is the equipment made and shipped from?
Retails orders are shipped from our Los Angeles warehouse or International warehouse depending on inventory availability.
All commercial equipment and custom orders are produced and shipped directly from our own manufacturing facility in China.
We are not middlemen or resellers. We manage the entire process from production to shipping, ensuring quality control and consistent standards.
6. What payment terms do you offer?
For commercial orders over USD $2,000, we offer the following payment structure:
- 50% deposit to begin production
- 50% balance due after production is completed and approved
We will send photos of the completed order for confirmation before collecting the remaining balance and ship out your order.
Accepted payment methods include: Credit/Debit, Wire Transfer, and Venmo or Zelle (depending on order size).
Installment payments may also be available through Shop Pay, as offered on our website.
7. What is your refund, return, or cancellation policy for commercial orders?
See the Shipping and Returns section at the top of this page for full details by product type and location.
8. What warranty do you offer?
For Rings and Cages, we offer a 5-year warranty on metal components, and a 1-year warranty on all foam and leather components under normal use and storage. For punching bags, we offer a 1-year warranty under normal use and storage.
If a product arrives defective, is damaged during shipping, or fails under normal use within the warranty period, we will provide replacement parts at no cost or issue the appropriate refund.
9. How is commercial equipment shipped?
Commercial equipment is shipped via freight (LTL or full truck/container, depending on order size).
Equipment is securely packaged and shipped disassembled when applicable (rings, cages, mounts).
Clear, step-by-step assembly instructions will be included.
At this time, we do not offer installation services.
10. I’m a distributor, do you offer distributor pricing?
Yes. We offer distributor pricing for qualified partners.
Please contact us with your business information and intended order volume to get started.