FAQ

Retail gear and apparel: Orders leave our warehouse within 1-3 business days. From our Los Angeles warehouse, total delivery usually takes 3-5 business days. From our International warehouse, usually 10-14 business days.

Custom orders and large equipment: Such as rings, cages, floor mats, custom gear and apparel, are typically shipped from our International warehouse, and are subject to different shipping lead times based on order details. 

Portable Boxing Ring: Ships from our International warehouse, typically 10-14 business days.

Retail gear and apparel: Orders ship from our International warehouse and usually take 10-14 business days

Custom orders and large equipment: Such as rings, cages, floor mats, custom gear and apparel, are shipped from our International warehouse, and are subject to different shipping lead times based on order details. 

Portable Boxing Ring: Ships from our International warehouse, typically 10-14 business days. Variable depending on your location. Contact us for a more exact shipping estimate. 

Defective or damaged items. If a product arrives damaged or has a manufacturing defect, contact us at info@fightbro.com within 10 days of delivery. We will resolve it regardless of your location or the product type.

Retail gear and apparel: returnable within 10 days of delivery. Items must be unused and in their original packaging. Return shipping is paid by the customer.

Custom orders and large equipment: Such as rings, cages, floor mats, custom gear and apparel, are made to order and cannot be returned once production of order begins.

Portable Boxing Ring: returnable within 10 days of delivery. Items must be unused and in their original packaging. Return shipping is paid by the customer, and a 15% restocking fee applies.

Defective or damaged items. If a product arrives damaged or has a manufacturing defect, contact us at info@fightbro.com within 10 days of delivery. We will resolve it regardless of your location or the product type.

Otherwise, orders shipped internationally cannot be returned.

Email info@fightbro.com with your order number to request return approval. Returns received without prior approval cannot be processed.

Yes, as long as your order has not shipped yet.  

Please contact us as soon as possible at info@fightbro.com or via Instagram @myfightbro to request a change or cancellation. 

Once an order has shipped, we’re unable to modify it.

See the Shipping and Returns section at the top of this page for full details by product type and location.

You can track your order with your 4-digit order number and email address here.

If your order is shipped from our International warehouse, and it has been less than 10 days since you placed your order, this usually means your package is in transit and awaiting pickup or tracking updates from the carrier. 

Tracking delays are normal during international transit and will update once the shipment reaches the next checkpoint.

Yes. At checkout, you’ll see a list of available countries when entering your shipping address. If your country does not appear, please email us at info@fightbro.com with your address and the items you’re interested in, and we’ll assist you with a manual order.

No. All retail orders are shipped with customs fees and duties included, unless communicated separately.

See the Shipping and Returns section at the top of this page for full details by product type and location.

You can find detailed size charts on each product page. If you're between sizes or unsure, feel free to contact us before ordering. 

Most large equipment, including heavy bags, floor mats, wall pads, boxing rings, MMA cages, cage walls, and bag mounts, is not available for direct online purchase. 

The Foldable Boxing Ring and the Portable Boxing Ring are the exceptions and can be ordered directly on their product pages.

Because shipping costs and specifications vary by order, most commercial equipment is custom quoted.

To get started, contact us with the following information:

• The product(s) you’re interested in
  
• Quantity and size specifications
  
• Your delivery location

Our team will review your request and follow up with a custom quote.

Yes. We offer bulk pricing for academies, gyms, and fight teams. 
Please contact us with your requirements, quantities, and use case, and we’ll provide more details.

Yes. We specialize in custom and private-label equipment.

Nearly every item in our catalog is available for customization, but minimum order quantities (MOQ) apply to certain products such as gloves and apparel. 

Contact us to discuss customization options and requirements. 

All large equipment (including rings, cages, bags, mats) and customized products are made to order, with a typical production time of around 2-3 weeks.

Shipping time depends on your location and shipping terms. Typically regular Door-to-Door shipping to Europe and North America takes 6-8 weeks, with express shipping options available as well. 

For a more precise estimate, please contact us with your order details. 

Retails orders are shipped from our Los Angeles warehouse or International warehouse depending on inventory availability. 

All commercial equipment and custom orders are produced and shipped directly from our own manufacturing facility in China.

We are not middlemen or resellers. We manage the entire process from production to shipping, ensuring quality control and consistent standards.

For commercial orders over USD $2,000, we offer the following payment structure:

• 50% deposit to begin production
  
• 50% balance due after production is completed and approved

We will send photos of the completed order for confirmation before collecting the remaining balance and ship out your order.

Accepted payment methods include: Credit/Debit, Wire Transfer, and Venmo or Zelle (depending on order size).

Installment payments may also be available through Shop Pay, as offered on our website.

See the Shipping and Returns section at the top of this page for full details by product type and location.

For Rings and Cages, we offer a 5-year warranty on metal components, and a 1-year warranty on all foam and leather components under normal use and storage. For punching bags, we offer a 1-year warranty under normal use and storage. 

If a product arrives defective, is damaged during shipping, or fails under normal use within the warranty period, we will provide replacement parts at no cost or issue the appropriate refund.

Commercial equipment is shipped via freight (LTL or full truck/container, depending on order size).

Equipment is securely packaged and shipped disassembled when applicable (rings, cages, mounts).

Clear, step-by-step assembly instructions will be included.

At this time, we do not offer installation services.

Yes. We offer distributor pricing for qualified partners.

Please contact us with your business information and intended order volume to get started.